Docs › Safety & account

Troubleshooting & FAQ

Quick answers to the questions people ask most, and what to do when something does not work as expected.

My bot does not answer#

  • Check PressHelm → Overview → Agent status: is the site connected, and is the emergency stop off?
  • Make sure you are writing from the Telegram account you approved during setup.
  • Send /help. If nothing comes back, re-check the bot in Connections → Telegram bot.

“The plugin on this site cannot do this yet”#

A newer feature needs a newer plugin version. Update PressHelm Vibe AI in Plugins, then ask again.

A change was rolled back#

The site check after the change found a problem, so PressHelm undid it. The message says why. Ask “what went wrong?” and it reads the error log for you.

“Your AI spend limit was reached”#

Your own limit in Settings → Spend limit stopped further AI calls until the next day or month (UTC). Raise it there if you want to continue.

The approval expired#

Approvals last 30 minutes. Ask again and approve the new card.

An image or change does not show on the live page#

A page cache or your browser may still show the old version. Ask PressHelm to clear the cache, or reload with a fresh browser tab.

Image generation is not available#

Images need a Google Gemini, OpenAI or OpenRouter key. Anthropic does not make images.

Does it work on my host?#

Yes, if the site runs WordPress 6.9+ and PHP 7.4+ and can make outgoing HTTPS requests. No SSH, shell or server changes needed.

Can I disconnect?#

Settings → Stop & disconnect. Disconnecting removes the connection; deleting the plugin removes everything PressHelm stored in WordPress.

Still stuck? Ask PressHelm itself in your chat, it knows this manual's tools, or write to hello@presshelmai.com. Last updated 2026-10-18.